Refund and Cancellation Policy

Who we are

Our website address is:

Our focus is on complete customer satisfaction. In the event, if you are displeased with the services provided, we will refund back the money, provided the reasons are genuine and proved after investigation. Please read the fine prints of each deal before buying it, it provides all the details about the services or the product you purchase.

Available payment methods

We are happy to tell you that we accept almost all kind of online payment methods used in India. We have three payment partners to fulfill you payment preferences. There are three payment gateways available on Perplex Art: Cashfree Payment Gateway, Razorpay Payment Gateway and Paytm Payment Gateway

So By these payment gateway you can pay through:

All Debit Card and Credit Card (Visa, MasterCard, Rupay, Maestro, etc), Paytm wallet, UPI, Net Banking, NEFT, IMPS, Google Pay, PhonePe, Paypal, and EMI. Pay via any of the above payment methods as per your convenience.

In case of dissatisfaction with our services, clients have the liberty to cancel their projects and request a refund from us. Our Policy for the cancellation and refund will be as follows:

Cancellation Policy

For Cancellations please contact us via contact us link. 

Requests received later than 5 business days prior to the end of the current service period will be treated as a cancellation of services for the next service period.

Refund Policy

We will try our best to create the suitable design concepts for our clients.

In case any client is not completely satisfied with our products we can provide a refund. 

If paid by credit card, refunds will be issued to the original credit card provided at the time of purchase within 7-8 business days, and in case of payment gateway name payments refund will be made to the same account within 7-8 business days.

Product pricing and related cost

We made pricing of our product very clear. No additional charges, No shipping charges, No additional Tax. Price shown in the product page is the final price of product and that is what customer will have to pay.